Information for MVA Clients
Motor Vehicle Accident (MVA) Clients
If you were injured in a Motor Vehicle Accident, you may be an MVA client. You must first contact your motor vehicle insurance company. They will provide you with the following pieces of information you will need in order to process an MVA claim:
Name of your motor vehicle insurance company
Adjuster’s name and phone number
Date of accident
If you have extended health insurance coverage for physiotherapy, you will need to exhaust this coverage before your motor vehicle accident coverage can begin. This is a consistent practice across all motor vehicle accident claims. We will initialize a treatment plan and submit on HCAI requesting approval. We will bill your extended health insurance and remit an invoice to your car insurance for any difference not covered.
We will do our best to help you understand the package that will be sent to you from your car insuance.